Last updated: January 2025
At Bean Bask, we want your order to arrive quickly and safely. This policy explains how we process, ship, and deliver your bean bags, cushions, and accessories.
Orders are processed within 2–3 business days of purchase. Orders placed on weekends or holidays are processed the next business day. During peak seasons, processing may take slightly longer — we'll notify you if there are any delays.
Standard shipping typically takes 5–8 business days after processing, depending on your location within the United States. Estimated delivery dates are provided at checkout.
Larger products — such as our oversized bean bag chairs (60"+), memory foam sofas, and convertible sofa beds — may require additional handling time and ship in larger boxes. These items occasionally arrive in multiple packages. Delivery for oversized items may take 7–10 business days.
Once your order ships, you'll receive a confirmation email with tracking information. You can use this to monitor your delivery status.
We currently ship to addresses within the United States only. We do not offer international shipping at this time.
If you need to change your shipping address, contact us at info@beanbask.shop as soon as possible. We can only update addresses before an order has shipped.
Delayed deliveries: If your order hasn't arrived within the estimated window, contact us and we'll investigate with the carrier.
Damaged shipments: Inspect your order upon arrival. If any item is damaged in transit, email us within 7 days with photos and we'll arrange a replacement or refund.
Missing packages: If tracking shows delivered but you haven't received your package, contact us within 7 days so we can help resolve it.
Undeliverable or refused orders: Orders returned to us as undeliverable or refused will be refunded minus original shipping costs.
For any shipping questions, reach us at info@beanbask.shop or call +1 (575) 751-0050.